Citizen Charter
The Citizen's Charter of Grama Panchayats is an official declaration document that specifies the various services available to the public from the Panchayat and the exact timeframes within which they will be provided. It is prepared with the aim of avoiding unnecessary delays and making administration more transparent, efficient, and citizen-friendly. The Citizen's Charter also guarantees a clear grievance redressal mechanism for the public to file complaints against officials in case the eligible services are not received within the stipulated time limit specified in this document.
